<aside> ❗ Please note that due to new procedures put in place by customs in the Channel Islands (Jersey JE, Guernsey GY), documentation is now required for export through the Palletline network.
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Shippers (you the customer) must send Stiller a Commerical Invoice to [email protected] at the same time as entering the consignment to our eTransport booking system. This invoice must include the receivers contact name, phone number, and email address.
Stiller will then upload the Commercial Invoice into Palletline's IT system for review by our partner depot.
Channel Islands Commercial Invoice Template.pdf
When the consignment information has been checked and approved for travel, our customer services team will contact you to arrange collection of the goods in the normal way and provide a barcode label to print and apply to the pallet.
Please also clearly label the goods with:
Please do not print out shipment labels from eTransport for export consignments such as this. If the correct process has not been followed and a label is printed it will look very similar to the following:
Goods displaying this label should not be issued to our drivers or collected from your premises.